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SAP C-C4H47-2503 Exam Syllabus Topics:

Topic
Details

Topic 1

Leads and Opportunity Management: This section of the exam measures the skills of a Sales Executive and evaluates knowledge of working with leads and opportunities. It also includes using the pipeline and forecast tracker to monitor and manage sales performance throughout the sales cycle.

Topic 2

Machine Learning and Gen AI: This section of the exam measures the skills of an Innovation Consultant and explores how SAP Sales Cloud Version 2 utilizes machine learning and generative AI. These technologies are used to automate tasks, gain insights, and enhance the intelligence of sales processes.

Topic 3

Mobile App: This section of the exam measures the skills of a Field Sales Representative and covers the use of the SAP Sales Cloud Version 2 Mobile App. It includes setup and a review of available capabilities, supporting productivity on the go.

Topic 4

General, Company, Users, and Control Settings: This section of the exam measures the skills of a System Administrator and focuses on how to manage foundational system settings. It includes setting up employees, users, authorizations, business roles, and the organizational structure to control access and processes efficiently.

Topic 5

SAP Sales Cloud Version 2 in App and Side-by-Side Extensibility: This section of the exam measures the skills of a Technical Consultant and explores how to customize and extend SAP Sales Cloud Version 2. It includes both in-app extensibility and side-by-side development options for enhancing functionality while maintaining system stability.

Topic 6

Scenario: Best Run Bikes: This section of the exam measures the skills of a Solution Architect and includes scenario-based questions from several key topics such as digital selling, guided selling, extensibility, master data, and system settings. It simulates real-world challenges to test a deep understanding of how the solution is applied in practice.

Topic 7

Set-up of Sales-Specific Capabilities: This section of the exam measures the skills of a Sales Operations Specialist and covers configuring essential sales features such as leads, opportunities, pipeline management, forecasting, activities, and integration with tools like Microsoft Teams and email. It focuses on tailoring sales processes for productivity and visibility.

Topic 8

Master Data: This section of the exam measures the skills of a Data Steward and focuses on maintaining critical customer and product-related master data. It includes managing accounts, individual customers, contacts, products, registered products, and pricing elements within SAP Sales Cloud.

Topic 9

Playbook, Digital Selling Workspace, and Guided Selling: This section of the exam measures the skills of a Digital Sales Manager and focuses on features that support structured selling. It includes working with the Playbook, using the Digital Selling Workspace, and applying Guided Selling techniques to drive better customer engagement and sales outcomes.

Topic 10

Introduction to SAP Sales Cloud Version 2: This section of the exam measures the skills of a CRM Consultant and covers a high-level overview of SAP Sales Cloud Version 2. It includes an introduction to its main capabilities, supported business scenarios, and integration options. Understanding the platform's purpose and role in customer relationship management is key here.

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SAP Certified Associate - Implementation Consultant - SAP Sales Cloud Version 2 Sample Questions (Q72-Q77):

NEW QUESTION # 72
Best Run Bikes and Cyclo Clothing follow different sales lifecycles for their Opportunities. As an Administrator for Best Run Bikes, which Opportunity configurations would you perform? Note: There are 2 correct answers to this question.

A. Configure a new Sales Cycle with Sales Phases for Cyclo Clothing
B. Configure Leads Intelligence for Cyclo Clothing
C. Configure a new Document Type for Cyclo Clothing
D. Configure Sales Quote Approval for Cyclo Clothing

Answer: A,C

NEW QUESTION # 73
Which of the following options can be considered a Side-by-Side extension of SAP Sales Cloud Version 2?

A. Adding custom fields on existing entities
B. Extending standard delivered applications
C. Embedding custom modules created in SAP Build App
D. Enhancing the code baseline without modifying the standard

Answer: D

NEW QUESTION # 74
As an SAP Sales Cloud Version 2 Administrator, which of the following configurations can be done for Leads?
Note: There are 2 correct answers to this question.

A. Maintain Routing Rules
B. Create and manage Forecast Categories
C. Create and manage custom Statuses
D. Maintain Probability

Answer: A,C

NEW QUESTION # 75
Which of the following are valid Functions that can be assigned to Organizational Units?
Note: There are 3 correct answers to this question.

A. Company
B. Sales Office
C. Division
D. Distribution Channel
E. Sales Organization

Answer: A,B,E

NEW QUESTION # 76
As a Sales Manager, you want to create a Playbook for Opportunities.
Which of the following activity types can you create?
Note: There are 3 correct answers to this question.

A. Appointment
B. Update Field
C. Call List
D. Email
E. Survey

Answer: A,D,E

NEW QUESTION # 77
......

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