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Valid SAP C_BCSCX_2502 Exam Syllabus, C_BCSCX_2502 Authentic Exam Hub

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Pass Guaranteed 2026 SAP C_BCSCX_2502: Authoritative Valid SAP Certified - Positioning SAP Business Suite via SAP Customer Experience Solutions Exam Syllabus

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SAP C_BCSCX_2502 Exam Syllabus Topics:

Topic
Details

Topic 1

Understanding the SAP Customer Experience Portfolio: This subtopic assesses the Presales Consultant’s ability to grasp the structure and components of the SAP Customer Experience (CX) portfolio. It involves recognizing the key solution areas—commerce, customer data, marketing, sales, and service and understanding how they form a unified offering aimed at enhancing customer relationships.

Topic 2

Articulating Value and Business Outcomes: This subtopic evaluates the Consultant’s skill in communicating the overall value of the SAP Customer Experience portfolio. It includes the ability to demonstrate how the integrated solutions lead to stronger customer engagement and ultimately support the achievement of key business outcomes.

Topic 3

Integration Across CX Solutions: This part focuses on how the various SAP CX solutions work together as an integrated system. It examines the Presales Consultant’s understanding of how integration among commerce, customer data, marketing, sales, and service solutions enhances consistency, efficiency, and personalization across customer interactions.

SAP Certified - Positioning SAP Business Suite via SAP Customer Experience Solutions Sample Questions (Q11-Q16):

NEW QUESTION # 11
Your customer wants to sell their products and services through the internet.
Which application would you recommend?

A. SAP Sales Cloud Version 2
B. SAP Service Cloud Version 2
C. SAP Business Technology Platform
D. SAP Commerce Cloud

Answer: D

NEW QUESTION # 12
Which feature is available in SAP Commerce Cloud?

A. Product catalog
B. Management for intercompany sales processes
C. Bounce management for new prospects
D. Case processing with registered products

Answer: A

NEW QUESTION # 13
Which of the following are some of the benefits of using SAP Business Technology Platform with SAP Customer Experience?
Note: There are 3 correct answers to this question.

A. SAP Build can be used to create custom apps.
B. Al capabilities empower sales & marketing analysts to accelerate decisions.
C. SAP Integration Suite is available to integrate applications.
D. SAP Cloud ALM tools and accelerators can be used to help jumpstart a customer implementation.
E. Business process analysis is available out-of-the-box.

Answer: A,B,C

NEW QUESTION # 14
What are some of the features of SAP Commerce Cloud?
Note: There are 3 correct answers to this question.

A. Customer credit scoring
B. Support end-to-end e-commerce processes
C. Delivery of an e-commerce platform
D. Checkout and payment modules
E. Management of opportunities

Answer: B,C,D

NEW QUESTION # 15
Which SAP Customer Experience solution helps accelerate sales cycles and boost conversion rates by leveraging a powerful deal prediction engine?

A. SAP Customer Data Cloud
B. SAP Customer Data Platform
C. SAP Sales Cloud Version 2
D. SAP Emarsys

Answer: C

NEW QUESTION # 16
......

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